Vehicle Pick-up Process

Nov 09, 2023

Vehicle Pick-up Process

Once your reservation is confirmed you may pick-up your KINTO reserved vehicle from the location up to one-hour earlier than the reservation start time. 


Prior to pick-up time review the article of the location you have selected to confirm where vehicles are located at the lot and any pertinent information regarding access the cars. Follow the location hours of operation, which vary by location. 


Once you arrive at pick-up you will not have an actual key or need to visit a reservation desk. Simply open your KINTO app and follow the app steps to begin your reservation. You will utilize the KINTO app to begin the reservation, unlock and start the vehicle. 


You will be asked to complete the pick-up process which includes confirming there is not any damage to the exterior and interior of the car, the car is clean and odor-free, the fuel gauge displays a full tank of gas or 150 miles of range for electric vehicles. If the vehicle does not meet these requirements, please contact our customer support immediately via text at (629) 20-KINTO.

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