Troubleshooting – App and Vehicle Connection
Nov 09, 2023
Troubleshooting – App and Vehicle Connection
If you are having issues with the app and vehicle connecting, causing you to be unable to drive the car, here are some steps to get you back on the road.
- Confirm your installed KINTO app is the latest version.
- Confirm your Bluetooth is on. For customers with iOS, Bluetooth must be on in the app and your phone settings.
- Refresh your KINTO app.
- Completely close the app and restart the KINTO app.
- Delete, re-install, and log in to the KINTO app.
- If you have completed the steps above and are still having issues, text us at (629) 20-KINTO, and one of our customer support agents can assist you.
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