Troubleshooting-App and Vehicle Connection

Nov 09, 2023

Troubleshooting-App and Vehicle Connection

If you are having issues with the app and vehicle connecting, causing you to be unable to drive the car, here are some steps to get you back on the road. 

  1. Confirm that your installed KINTO app is the latest version.
  2. Confirm that your Bluetooth is on. For iOS users, the Bluetooth must be on in the app and your phone settings.
  3. Refresh your KINTO app.
  4. Completely close the app and restart the KINTO app. 
  5. Delete, re-install, and log in to the KINTO app. 
  6. If you have completed steps 1-5 and are still having issues, text us at (629) 20-KINTO, and one of our customer support agents can assist you.

Recent Stories

Jan 11, 2024

KINTO has locations in Southern California, Houston, and Dallas, Texas. We understand inclement weather and emergencies may affect your driving ability.

Jan 11, 2024

KINTO prides itself on transparency, no hidden costs, and no membership fees. So how much does it really cost to rent a KINTO car? Background Check To…

Mar 03, 2022

You just received an email letting you know that your application has been approved. YAY! So, you may be asking, what is included in your…