Understanding KINTO’s Rates and Fees

Jan 11, 2024

Understanding KINTO’s Rates and Fees

KINTO prides itself on transparency, no hidden costs, and no membership fees. So, how much does it cost to rent a KINTO car?

Background Check

To begin our application process, you must complete a one-time background check. The cost for the background check is $25, and once you are approved, you will receive $25 in driving credits that you can use on your reservations.

 

Rates

Depending on where you rent from, you have a couple of options. If you rent from specific locations in the Dallas area, we offer custom reservation pricing, allowing you to rent for as little as 2 hours and up to 28 days. For all other areas that we service, we offer weekly rates. Recently, we lowered our weekly rates for older models, with model years visible in the vehicle description. Click here for more pricing information.

 

Toll Charges

A toll road is a highway, or section of highway, where the user pays a fee for its upkeep and maintenance as they drive. Often, toll roads tend to be the faster and less congested routes. If someone driving a KINTO car uses the road without paying the toll, the local highways authority will fine KINTO.

 

California Drivers

We are diligently working on equipping our cars with toll tags or transponders. If the vehicle you rent does not have a toll tag or transponder, you must pay the toll authority directly after you use the toll. Remember that if you do not pay it immediately and receive notice, we will pay it on your behalf. We will add the amount to your invoice plus a $30 processing fee. Also, we will charge any penalties associated with the toll. It is your responsibility to pay when you use the toll road.

 

Texas Drivers

We equip our Texas vehicles with NTTA toll tags. You do not need to add the vehicle plate to your NTTA account, but we ask that you do not do this as it impacts other drivers. If you deactivate or remove our toll tag, we will charge you a $50 fee. We will add all the toll fees that occurred during your reservation to your invoice as we receive them. We do not add additional fees for this service.

 

Uber Customers

For customers who rent our cars to drive for Uber services, please know that Uber does not reimburse KINTO directly for your toll charges. If you request reimbursement on qualifying tolls during a trip or delivery from Uber, you must coordinate with Uber according to their policies and procedures.

 

Traffic and Parking Citations

If you get a traffic ticket while using a KINTO vehicle, paying it as soon as possible is essential. We will cover the amount due and the processing fee once we receive the citation. Your credit or debit card on file will be charged for the citation immediately. However, please note that the notification process to KINTO is done by mail, and our team handles it manually. We kindly ask for your patience, as you may not receive the invoice for the fine and fee until up to 180 days after you complete your reservation.

 

Fees

You’ll be good if you drive safely and lawfully, abide by the Terms of Service, complete the return process on the app, and return the car clean, with a full gas tank, and on time.

We will charge you the rate for the vehicle you select at the time of reservation, plus taxes. Vehicle insurance, vehicle maintenance, and 24/7 roadside assistance are included in your rate.

As a carsharing service, the cars must be ready for the next customer. To deliver the best possible member experience, we assess fees for poor community behavior, such as late and dirty returns and low fuel (less than a full tank). Please review our Terms of Service so you are aware of all potential fees.

If you are in an accident while driving a KINTO rental car or damage has occurred, we recommend reviewing the What to Do if You’re in an Accident blog post to understand the damage fee. 

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