Emergency Charge Support

Nov 09, 2023

Emergency Charge Support

While we hope that does not happen to you, our KINTO customer support team can confirm what type of assistance is available depending on the time of day and your location.

 

If you require an emergency charge 7am-7pm PST in Sparkcharge’s servicing area, our customer support team will work with you to dispatch their team to your location. The additional fee will be $100 and you will receive 7kwh/25 miles of range. Traditionally Sparkcharge has up to 90 minutes to reach you. Support will not be available on freeways and freeway on ramps.

 

If your request is submitted outside of Sparkcharge’s hours of operation or outside their participating area, KINTO Customer Support will have the vehicle towed back to the KINTO home location.

Recent Stories

Jan 11, 2024

KINTO has locations in Southern California, Houston, and Dallas, Texas. We understand inclement weather and emergencies may affect your driving ability.

Jan 11, 2024

KINTO prides itself on transparency, no hidden costs, and no membership fees. So how much does it really cost to rent a KINTO car? Background Check To…

Mar 03, 2022

You just received an email letting you know that your application has been approved. YAY! So, you may be asking, what is included in your…