Application Approval Taking Longer than Expected

Nov 09, 2023

Application Approval Taking Longer than Expected

If you application approval is taking longer than 10 business days, some common issues we’ve seen that can delay the application process are:

  • Applicants have lived in a county that does not have an automated background check process.
  • Applicants have lived in more than one county over the past few years.
  • Applicants’ Uber application is pending and/or not approved
  • Applicants have omitted the documentation requested at the confirmation stage of the KINTO registration process.
  • Applicants have not yet confirmed their email address or mobile phone number.
  • Your selfie check photo was not clear, or driver’s license was not in photo

Action Items

Check your email inbox associated with your KINTO account to confirm what issues must be resolved to complete the application process. If you are driving for Uber, check the status of your Uber application directly with their customer support. 

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