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If for some reason your vehicle is dirty at time of pick-up and a customer support agent has approved reimbursement for cleaning costs, you will be required to send photos and an itemized receipt for reimbursement.  

Once you pay for your reservation you will receive an invoice and confirmation of your payment electronically via the KINTO mobile app. 

If you believe there is an error on your invoice, please notify KINTO via email immediately to billing@kinto-us.com. We will respond to your inquiry in a timely manner. 

If you have an outstanding balance, that balance must be paid prior to making a new reservation. 

As an independent contractor, many of your business expenses when driving for Uber and delivery services, including KINTO, may be tax deductible. Please get in touch with a tax professional for more information and guidance.