If you were driving for Uber or a delivery service when the accident occurred, follow our KINTO Accident Procedures and contact Uber or the delivery service to begin their claim process.
Below is a list of approved delivery services when utilizing a KINTO vehicle:
Postmates
Doordash
Instacart
Deliv
Amazon Flex
Caviar
Seamless
Amazon Fresh
Uber Eats
If you are interested in driving for a service that is not listed here, please reach out to us via email at support@kinto-us.com or via text at (629) 20-KINTO prior to making your reservation.
Uber is the only approved rideshare service that can be utilized when renting a car from KINTO. With Uber you will have a seamless experience once you connect your Uber driver profile to the KINTO app. You will not need to upload vehicle information, as it will update at each new reservation.
If you are interested in driving for Lyft, KINTO cars do not support the registration process and our insurance cards cannot be customized to each customer. Unfortunately, you will be unable to drive for Lyft while in a KINTO car.
Driving for rideshare means the occasional messy customer. The good news is that Uber will typically reimburse you for cleaning if the incident is reported in a timely manner and photo evidence is provided.
When there are incidents that involve a rider making a mess or causes damage to your KINTO vehicle, you must report this issue to KINTO immediately and return the vehicle. This way we can clean the vehicle for the next customer and waive any early return fees. Failure to do so may result in additional fees and/or penalties. We also cannot guarantee that another vehicle will be available for you to reserve and drive, upon return.
Upon contacting us we will charge your account a $150 cleaning fee, and it is your responsibility to collect reimbursement from Uber. Be sure to send pictures to both Uber and KINTO and follow the Uber procedures for reimbursement.
KINTO accepts credit cards and debit cards for reservation payment. We are unable to utilize your Uber or delivery services earnings as a payment option.
Los Angeles International Airport (LAX) has airport regulations for Uber drivers. The Uber vehicle decal (trade dress) must always be displayed on the front passage windshield and rear passenger windshield facing outwards. The unique airport placard must be displayed beneath the front trade dress.
KNTO vehicles do not have Uber vehicle decals (trade dress) installed, and LAX placards are assigned with the driver and vehicle information. If you are interested in rideshare rides at LAX, review Uber’s website for more details.
One of the great benefits of renting from KINTO to drive for Uber is the easy connectivity and ability to get you on the road quicker once you pick up your KINTO car. Once you sign into your Uber account while using the KINTO app, the vehicle rented will appear in your Uber profile.
Do not attempt to manually upload the registration and insurance information of the KINTO vehicle to your Uber account; these vehicles are already in the Uber system, which will cause issues.
If you have a connection issue, please text us at (629) 20-KINTO or email us at support@kinto-us.com. Do not contact Uber first, as we will need to troubleshoot and attempt to resolve the issue first.
Review the Uber and KINTO Connection Process below.
We do not outfit our vehicles with Uber vehicle decals (trade dress). Please review Uber’s website for more information.