FAQs

Location Name: Wondries Family Collision Center – Marengo Ave

Address: 328 S. Marengo Avenue, Alhambra, CA 91803

Hours of Operation

Monday: Open 24 hours a day

Tuesday: Open 24 hours a day

Wednesday: Open 24 hours a day

Thursday: Open 24 hours a day

Friday: Open 24 hours a day

Saturday: Open 24 hours a day

Sunday: Open 24 hours a day

Entrance Instructions: Enter lot from Marengo Avenue, see photo below for reference.

Reserved Vehicle Location:

Your reserved KINTO car will be in the parking lot; see blue boxes in photo below. To locate the vehicle assigned to your reservation, reference the license plate information in your KINTO app.

Do not leave your personal vehicle at the location, as it will be towed at the vehicle owner’s expense.

Google Map:

 If you have any issues, please contact support at: support@kinto-us.com or text us at (629) 20-KINTO.

Address: 1661 Wet N Wild Way, Arlington, TX 76011

Hours of Operation:

Monday: 8am-7pm

Tuesday: 8am-7pm

Wednesday: 8am-7pm

Thursday: 8am-7pm

Friday: 8am-6pm

Please Note: On Fridays, reservations will be unavailable from 2:00 PM to 11:59 PM. 

Saturday: 8am-4pm

Sunday: CLOSED

Entrance Instructions: Enter the dealership parking lot off of Wet N Wild Way

Reserved Vehicle Location: Your reserved KINTO car will be in the same row; reference the red rectangle in the photos below to see where the vehicles are parked. To locate the vehicle assigned to your reservation, reference the license plate information in your KINTO app.

Do not leave your personal vehicle at the location, as it will be towed at the vehicle owner’s expense.

Google Maps: 

If you have any issues, please contact support at: support@kinto-us.com or text us at (629) 20-KINTO.

As of September 1, 2025 

An Authorized Hold, hold, or pre-authorization is a temporary hold placed on a credit or debit account by a merchant during a transaction. KINTO will begin placing authorization holds to verify the account’s validity and ensure sufficient funds cover any purchases and any additional costs that are incurred during the rental period. 

Address: 4701  I10 East Fwy, Baytown, TX 77521

Hours of Operation:

Monday: 8am-7pm

Tuesday: 8am-7pm

Wednesday: 8am-7pm

Thursday: 8am-7pm

Friday: 8am-7pm

Please Note: On Fridays, reservations will be unavailable from 2:00 PM to 11:59 PM. 

Saturday: 8am-7pm

Sunday: CLOSED

Entrance Instructions: Enter the lot off I10 Frontage Road. See the map below for specific entrance directions. We do not recommend using the entrance closest to the KINTO parking spots as it may be closed without notice.

Reserved Vehicle Location: Your reserved KINTO car will be in the same row as the rest of the KINTO cars; reference the red rectangle in the photos below to see where the vehicles are parked. To locate the vehicle assigned to your reservation, reference the license plate information in your KINTO app.

Do not leave your personal vehicle at the location, as it will be towed at the vehicle owner’s expense.

Google Maps: 

If you have any issues, please contact support at: support@kinto-us.com or text us at (629) 20-KINTO.

Address: 2000 State Hwy 121, Bedford, TX 76021

Hours of Operation:

Monday: Open 24 hours a day

Tuesday: Open 24 hours a day

Wednesday: Open 24 hours a day

Thursday: Open 24 hours a day

Friday: Open 24 hours a day

Please Note: On Fridays, reservations will be unavailable from 2:00 PM to 11:59 PM. 

Saturday: Open 24 hours a day

Sunday: Open 24 hours a day

Entrance Instructions: You will be able to pull in directly to where the KINTO cars are when you enter through West via 121 frontage/service road or East via Forum Pkwy.

Reserved Vehicle Location: Your reserved KINTO car will be in the same row as the rest of the KINTO cars; reference the red rectangle in the photos below to see where the vehicles are parked. To locate the vehicle assigned to your reservation, reference the license plate information in your KINTO app.

Do not leave your personal vehicle at the location, as it will be towed at the vehicle owner’s expense.

Google Maps:

If you have any issues, please contact support at: support@kinto-us.com or text us at (629) 20-KINTO.

Address: Lot 1 California State University Dominguez Hills

Hours of Operation:

Monday: Open 24 hours a day 

Tuesday: Open 24 hours a day

Wednesday: Open 24 hours a day

Thursday: Open 24 hours a day

Friday: Open 24 hours a day

Saturday: Open 24 hours a day

Sunday: Open 24 hours a day

Entrance Instructions: Enter California State University Dominguez Hills (CSUDH) campus through Birch Knoll or International Avenue to parking lot 1. 

Reserved Vehicle Location: Your reserved KINTO car will be parked in a row and KINTO signage will be displayed; reference the red rectangle in the photos below for KINTO area. To locate the vehicle assigned to your reservation, reference the license plate information in your KINTO app.

Do not leave your personal vehicle at the location, as it will be towed at the vehicle owner’s expense.

Google Maps:

If you have any issues, please contact support at: support@kinto-us.com or text us at (629) 20-KINTO.

Address: 715 West College St. Los Angeles, CA. 90012

Hours of Operation:

Monday: 8am-5pm

Tuesday: 8am-5pm

Wednesday: 8am-5pm

Thursday: 8am-5pm

Friday: 8am-5pm

Saturday: CLOSED

Sunday: CLOSED

Entrance Instructions: Enter the parking lot from College Street

Reserved Vehicle Location:

Your reserved KINTO car will be in the parking lot; photos are below. To locate the vehicle assigned to your reservation, reference the license plate information in your KINTO app.

Do not leave your personal vehicle at the location, as it will be towed at the vehicle owner’s expense.

Google Map: 

 If you have any issues, please contact support at: support@kinto-us.com or text us at (629) 20-KINTO.

Address: 601 Auto Center Dr, Claremont, CA 91711

Hours of Operation:

Monday: 8am-6pm

Tuesday: 8am-6pm

Wednesday: 8am-6pm

Thursday: 8am-6pm

Friday: 8am-6pm

Saturday: 8am-4pm

Sunday: 10am-9pm

Entrance Instructions: Enter the parking lot from Auto Center Drive

Reserved Vehicle Location:

Your reserved KINTO car will be parked in a lot before the Claremont Toyota Dealership; please look for posted KINTO banners. In addition, please reference the Google Map photos below. To locate the vehicle assigned to your reservation, reference the license plate information in your KINTO app.

 Do not leave your personal vehicle at the location, as it will be towed at the vehicle owner’s expense.

Google Maps:

 If you have any issues, please contact support at: support@kinto-us.com or text us at (629) 20-KINTO.

Address: 1970 Harbor Blvd, Costa Mesa, CA 92627

Hours of Operation:

Monday: 10am-7pm

Tuesday: 10am-7pm

Wednesday: 10am-7pm

Thursday: 10am-7pm

Friday: 10am-7pm

Saturday: 10am-7pm

Sunday: 10am-7pm

Closed on Thanksgiving, Christmas Day, New Year’s Day and Easter Sunday

Entrance Instructions: Enter parking lot from Ford Road, see photo below. Please note, the cars are not parked in the main South Coast Toyota parking lot, but in the lot across the street.

Reserved Vehicle Location: Your reserved KINTO car will be located in the parking lot in areas facing Ford Road and Harbor Boulevard; see red box for area in photo below.  To locate the vehicle assigned to your reservation, reference the license plate information in your KINTO app.

Do not leave your personal vehicle at the location, as it will be towed at the vehicle owner’s expense.

Google Map:

 If you have any issues, please contact support at: support@kinto-us.com or text us at (629) 20-KINTO.

KINTO offers CSUDH students and staff access to electric vehicles (EV) on the CSUDH exclusive program. Our EVs will be available in parking spaces in Lot 1 and not at charging stations. To access these vehicles, students and staff must have an active KINTO account with no current suspension. 
 

In addition, CSUDH students and staff that rent the bZ4X hourly will not be required to recharge the vehicle upon return. 
 
***This policy is only for CSUDH Students and Staff as part of their exclusive program, please also note that level 1 charger will not be included in bZ4X rental***

This program is designed for your convenience and our shared commitment to sustainability. KINTO will provide CSUDH with on-campus hybrid and battery-electric vehicles, giving you easy access to convenient vehicle rentals at a discounted rate. This program is for the registered students and staff, who will have access to the vehicle fleet when they need to leave campus and want an affordable transportation solution.

+ Hourly rates starting at $4 an hour plus taxes

+ Easily accessible at campus in Parking Lot 1 

+ Renters can be 21 years or older

+ 2 hour – 28 day rental options

+  Vehicle insurance and emergency roadside assistance included

+Hourly rentals for bZ4X is not required to be charged upon return of the vehicle 

***This policy is only for CSUDH Students and Staff as part of their exclusive program***

KINTO has non-CSUDH vehicles on the CSUDH campus open to all active KINTO customers.

If you are 25 years or older and apply for a KINTO account using your CSUDH email address, you will also have access to the standard KINTO vehicle fleet. You will not need to go through the application process a second time. Simply toggle from the CSUDH to KINTO Share in the KINTO app to access the additional vehicles on the lot and throughout California and Texas. 
 
Please note that the discounted hourly rate is not transferrable to the standard KINTO fleet; it is only for CSUDH students and staff in the CSUDH exclusive program. 

***This policy is only for CSUDH Students and Staff as part of their exclusive program***

You must pay the application fee as part of the application process, which covers the costs associated with the background check. Upon application approval, KINTO will reimburse you the fee for the payment card on file. 

We will not refund the application fee if we cannot approve your application.

***This policy is only for CSUDH Students and Staff as part of their exclusive program***

Address: 9525 E R L Thornton Fwy, Dallas, TX 75228

Hours of Operation:

Monday: Open 24 hours a day

Tuesday: Open 24 hours a day

Wednesday: Open 24 hours a day

Thursday: Open 24 hours a day

Friday: Open 24 hours a day

Please Note: On Fridays, reservations will be unavailable from 2:00 PM to 11:59 PM. 

Saturday: Open 24 hours a day

Sunday: Open 24 hours a day

Entrance Instructions: Enter the dealership parking lot off of I-30 Frontage Road. Please note that although you can access the cars 24/7, when the dealership office is closed and on Sundays some of the gates will be locked. It is recommend to enter from the back gate as that will remain open for KINTO customers.  

Reserved Vehicle Location: Your reserved KINTO car will be in the same row as the rest of the KINTO cars; reference the red rectangle in the photos below to see where the vehicles are parked. To locate the vehicle assigned to your reservation, reference the license plate information in your KINTO app.

Do not leave your personal vehicle at the location, as it will be towed at the vehicle owner’s expense.

Google Maps: 

If you have any issues, please contact support at: support@kinto-us.com or text us at (629) 20-KINTO.

KINTO vehicles are not allowed outside of the United States.  The vehicle may not be taken into Mexico or Canada.  

Address: 3534 Peck Rd, El Monte, CA 91731

Hours of Operation:

Monday: Open 24 hours a day

Tuesday: Open 24 hours a day

Wednesday: Open 24 hours a day

Thursday: Open 24 hours a day

Friday: Open 24 hours a day

Saturday: Open 24 hours a day

Sunday: Open 24 hours a day

Entrance Instructions: You will enter Longo Toyota from the Stewart Street entrance.

 Reserved Vehicle Location:

The bZ4X electric vehicles will be visibly parked at the main gate of the Stewart Street entrance. All other KINTO vehicles will be parked at the dealership’s East Used Parking Lot facing Stewart Street. The photo below shows both areas labeled with red boxes. To locate the vehicle assigned to your reservation, reference the license plate information in your KINTO app.

Do not leave your personal vehicle at the location, as it will be towed at the vehicle owner’s expense.

Google Maps:

bZ4X electric vehicles located at Stewart Street entrance. All other KINTO vehicles are at the East parking lot facing Stewart Street. 

This is a closer photo of the main entrance right off of Stewart Street. 

 If you have any issues, please contact support at: support@kinto-us.com or text us at (629) 20-KINTO.

You just received an email informing you that your application is approved. YAY! You will be happy to hear that insurance, maintenance, roadside assistance, and 24/7 customer assistance are all included in the KINTO rates.

How to Book Your First Rental

Open your KINTO Share app and reserve your first car by selecting the reservation type that works for you. 

Custom reservations: Sometimes, you need a car for a specific time. This option allows you the rent a vehicle for as low as 4 hours or up to 28 days. Cars in this fleet are model year 2021 and newer. (Available at participating locations in the DFW area)

Weekly reservations: If you prefer to secure a vehicle weekly, the weekly option is the best solution. You can rent a car for up to 28 days with weekly rentals.

You can reserve your car one week in advance. We have many locations conveniently located in select areas of California and Texas.

Pick up Your Car

With KINTO, you don’t need to visit a pick-up counter or worry about adding another key to your keyring. Our vehicles are located at various lots without an attendant available. We are just a text away if you have questions. Walk up to your reserved car, open your KINTO Share app, click the Check-in button, complete the check-in process, and start your drive. Your app will unlock/lock the car and start your vehicle.

Extend Your Reservation

Extending your reservation is easy and can all be done in the app. All you need to do is click the Edit Reservation button to start the process.

If you want to extend your reservation, we recommend doing so within the first 48 hours of starting your reservation, as this will be the only way to guarantee you can keep your car before we open it for other customers to reserve upon your return.

Driving for Uber and Delivery Services

The gig economy can be tough, and we truly believe in supporting our customers as they attempt to earn while driving for delivery services and Uber. If you want to learn more about how easy it is to connect your KINTO car to Uber, click here. If you are interested in driving for delivery services and want to know what services are approved, visit this helpful article.

What if You Need Help?

We have an FAQ section in our KINTO app; click the question mark icon on the top right. Also, our customer service team is available 24/7; text us at 629-20-KINTO or email us at info@kinto-us.com. If you need the car registration paperwork or insurance card, they are readily available in a folder in the glove box. If you are unfortunately in an accident, learn more about our detailed Accident Process to help relieve some of your stress.

Time to Return the Car

When the time is up to return your car at the scheduled drop-off time, there are a few steps to help you through the in-app process.

• Before you return it make sure you have enough time to fuel the car up to FULL fuel level or 150 mile range if it’s an EV.
• Return the vehicle to the same parking lot you picked it up from at any KINTO parking spot
• It’s important to be a great KINTO community member, including cleaning up the inside of the car; please discard anything you and your passengers could have left behind.
• Roll up the windows and lock the car using the KINTO app.
• Review this article on returning the vehicle to learn more.

Email us at info@kinto-us.com or text us at 629-20-KINTO if you have any questions.

If for some reason your vehicle is dirty at time of pick-up and a customer support agent has approved reimbursement for cleaning costs, you will be required to send photos and an itemized receipt for reimbursement.  

If you have picked your KINTO rental and noticed there is someone’s personal property left from a previous reservation. Please take a photo of the item(s) and text us at (629) 20-KINTO; our agents will assist you with the appropriate action.

Address:  9444 Trask Ave, Garden Grove, CA 92844

Hours of Operation:

Monday: 6am-8pm

Tuesday: 6am-8pm

Wednesday: 6am-8pm

Thursday: 6am-8pm

Friday: 6am-8pm

Saturday: 7am-8pm

Sunday: 8:30am-8pm

Entrance Instructions: Enter dealership lot from Trask Avenue and head towards used car building.

Reserved Vehicle Location: Your reserved KINTO car will be next to the used car building; reference the red box in the photo below. To locate the vehicle assigned to your reservation, reference the license plate information in your KINTO app.

Do not leave your personal vehicle at the location, as it will be towed at the vehicle owner’s expense.

Google Map:

 If you have any issues, please contact support at: support@kinto-us.com or text us at (629) 20-KINTO.